WHAT ARE COOKIES?
When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your device, for example, computer or mobile phone when you access the internet. These include small files known as cookies.
None of the cookies we use collect your personal information and they can’t be used to identify you.
TYPES OF COOKIES
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.
Session cookies are temporary cookies which only exist during the time you use the website. These cookies help our website remember what you chose on the previous page and avoids the need for you re-entering the information. They also provide analytical data which allows us to count traffic and record browser behaviour.
Persistent cookies stay on your device after you’ve visited our website. These cookies will be used so that the site remembers your choice the next time you visit. Persistent cookies help us identify you as a unique visitor but DO NOT contain information that could be used to identify you to another person.
- Counting customers.
- Tailoring user experience
- Storing wish lists
- What products interested you
- Form data
We also use Tracking Analytic Services to see how our customers shop. This allows us to understand what our customers are interested in and helps us stock the correct products for our customer base.
The analytics services we use are:
- Google Analytics: https://www.google.com/analytics
HOW TO MANAGE AND DELETE COOKIES
If you want to restrict or block the cookies we set, you can do this through your browser settings.
More information can be found at: https://www.aboutcookies.org/
To help us to understand whether you’ve opened an email we use Web Beacons. Web beacons are tiny, invisible images placed in emails to tell us whether you’ve opened them and how often, how you interacted with them, which email software and web browser you used, which device you used and your IP address. We also use web beacons to help us display emails in the best format for your device.
Our emails contain a number of hyperlinks which have a unique ID. When you click on one of these we log the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future emails.
Choosing whether to accept Cookies:
If you choose not to accept cookies through email you can unsubscribe from our mailing list. You can also disable cookies through your browser settings.